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Meet our Team

M West (Mobile)

Mark West – Managing Director

Mark joined Peter in 2003, initially out on the road completing repairs and learning the business, then progressing to running the business as Managing Director. Mark’s background is in 3D computer aided design, giving him a unique aptitude for setting up the systems now employed at Damage Doctor to make us the number 1 choice not only for quality of repairs, but more importantly for customer service. Mark’s goals for Damage Doctor is to continue to build on this reputation for service and pro-actively working with our customers, not just for them.Away from work Mark enjoys the outdoors, with fishing and mountain biking as his 2 main interests.

 

P West (Mobile)

Peter – Sales Director

Peter started it all completing his first surface repair in 2001. He started completing repairs for local builders, but demand grew so quickly he soon recruited friends to join him. Peter is now Sales Director here at Damage Doctor, building on years of sales experience in previous roles.Away from work Peter enjoys travelling, visiting family in America as often as he can.

 

C Feherty (Mobile)

Charlie – Contracts Manager

Charlie joined Damage Doctor in 2014 as a Mobile Surface Repair Technician. During his time in this role he built customer relations with sites he worked at and gained a great deal of knowledge in surface repairs. Mark recognised this, and Charlie was recently promoted into his current role, to help build new business and maintain customer relations. Charlies enthusiasm for customer service and the Damage Doctor ethics will stand him well in this role.Away from work Charlie enjoys racing motocross bikes, winning several events over the years.

 

D Pratt (Mobile)

Daryl – Operations Manager

Daryl joined Damage Doctor in 2010 also as a Mobile Surface Repair Technician. After working in this position for a number of years he was promoted to Operations Manager, managing and planning work for the technicians with another Operations Manager. As Damage Doctor has grown and taken on Operations Planners Daryl’s role has moved to managing the department rather than planning work, helping the Operations Planners when and where needed.Away from work Daryl enjoys time with his family and as well as paintball when he can find the time.

 

Ella – Operations Planner (Northern) Ella joined Damage Doctor in 2017 and is the Operations Planner for the North & East of England. Gaining experience in customer relations from the retail industry she has been able to bring this focus to Damage Doctor.Away from work Ella enjoys socialising with friends and family, and a good lay in at the weekends!

 

Jody – Operations Planner (M25) Jody joined Damage Doctor in 2018 and is the Operations Planner for London and inside the M25. Before working at Damage Doctor Jody worked as a wedding planner, helping couples prepare their wedding and bringing all the suppliers together to make their day run smoothly and be as stress free as possible, so they could just stress on tying the knot! She enjoys the challenge of bringing all parts of customer service to Damage Doctor to make sure a visit goes smoothly for our customers.Away from work Jody enjoys relaxing, spending time with friends and family as well as shopping and getting her nails done!

 

??? – Operations Planner (Southern)

We are currently recruiting to fill this position.

 

Sue – Accounts Assistant Sue joined Damage Doctor in 2011 and is responsible for checking worksheets and raising invoices, working closely with the Operations Team. With years of experience gained in the NHS she is no stranger to the high standards and systems put in place by Mark.Away from work Sue enjoys time with her family as well as walks out with her Cairn Terrier, Clive.
W Ansell (Mobile)

Wayne – Accounts Assistant

Wayne joined Damage Doctor in 2014 and is responsible for processing supplier invoices and debt collection. After working in many industries and on many accounting systems he took on the challenge of debt collection at Damage Doctor and works hard with our customers to ensure payments are made within agreed terms, and any payment problems are resolved in a prompt and professional manner.Away from work Wayne enjoys spending time with his family.